Question 1

1. HOW DO I BOOK A SERVICE?

Accepted Answer

You can book directly through our website by selecting the service you need and submitting your booking request. Once your request is received, we will contact you within 24 hours to confirm all the details.

Question 2

2. DO I NEED TO PAY A DEPOSIT?

Accepted Answer

Yes, most of our services require a $50 non-refundable deposit at the time of booking. The remaining balance is due in person on the day of your service.

Question 3

3. WHAT IS YOUR CANCELLATION POLICY?

Accepted Answer

If you need to cancel your service, please notify us as soon as possible. While deposits are non-refundable, you will receive a credit for the amount paid that can be applied toward any of our services in the future.

Question 4

4. DO YOU OFFER REFUNDS?

Accepted Answer

No, we do not offer refunds. However, we will gladly provide a credit that you can use for any of our services at a later date. This credit does not expire.

Question 5

5. WHAT IF I NEED TO RESCHEDULE?

Accepted Answer

We understand plans can change. Please contact us as soon as possible to reschedule, and we will apply your deposit toward your new date or service.

Question 6

6. HOW DO I CONTACT YOU?

Accepted Answer

You can reach us anytime by email at info@eldriverdelasestrellas.com. We’ll respond within 24 hours or by phone at 646-250-1509